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GREAT CUSTOMER SERVICE EXPERIENCE

Last week we had an unexpected delivery. I asked the delivery person who the package was from and they said it was from O2 Platinum customer service. When we opened the box here’s what we found.

Apparently Margaret was speaking to customer service about something on the phone and they got talking about what we did in the States and Margaret must have mentioned that we got engaged!

Well done O2 for surprising us and of course we’ll be loyal customers for a long time yet…maybe a little lesson there for all of us!

WPPI 2014

I had some time today to look back on my time at WPPI last month.

The day after getting engaged we hit the road to Las Vegas early and stopped off at a 50′s diner, Peggy Sue’s. A cool experience with all the memorabilia, I ordered some lunch and Margaret wouldn’t order anything, which I thought was strange.  She told me after eating a bit to look through the hatch to the kitchen and I saw a black pot that must not have been washed since the 50′s!

When we were driving Margaret had a chance to tell Jenny that we had got engaged as she wanted to tell her before we told everyone else. Then I sent everyone a text and our phones and Facebook exploded!

We had the chance to help out on the Thirst Relief Benefit Shoot this year with Margaret doing hair and modelling for the shoot. Check that out here.

The bus to and from the shoot was a lot of fun!

Photo provided by Zach Gray of the whole group – the only image on this page not taken on iPhone.

Hanging out at the Thirst Relief Party with two of the most awesome photographers around.

We enjoyed the opening night party at Hakkasan and when I returned from getting a drink found Margaret dancing on a table!

The view from our balcony at the Signature.

One of the coolest parties of the week was the Silverrush party. We went suited and booted for a super fun night!

Our friends Ali and Laura who are also photographers came along as well and we had a lot of fun hanging out with them.

This was our day out at the aquarium at Mandalay Bay.

Feeling tired that day Ali and I hit the Oxygen bar!

Oh yeah I actually went to some seminars and workshops too!

Trying to get lucky!

On the way home we had a stopover in New York and visited Tiffany’s. We looked at some wedding rings and Margaret liked this style.

One of my families favourite spots in New York is the cafe in Sax’s of Fifth Avenue and Margaret and I stopped off there for lunch before hitting the airport.

HARVEY’S POINT HOTEL WEDDING, CO. DONEGAL : SUSAN + PATRICK

After getting to know Susan and Patrick better on their engagement session I was really looking forward to capturing their wedding day with my second shooter Jude Browne.

What was evident throughout the day was the attention to detail and thought that went into everything.

That coupled with the love the couple have for one another made Susan and Patrick’s day very special.

To see more of Susan and Patrick’s Harvey’s Point wedding check out the slideshow below!

Some of the awesome vendors who helped make this day happen!

Bridal Gown: Designed by Charlotte Balbier @ Ultimate Dresses
Hair: Margaret Johnston @ Honey Hair & Beauty
Make-up: Elaine Simms @ Honey Hair & Beauty
Groomswear: Evolve Menswear
Wedding Singer: Margaret Brennan
Event Decor: Look Crafty
Stationary: Tulip Designs

WEDDING PHOTOGRAPHY WORKSHOP

I am pleased to announce the launch of my Wedding Photography Workshop on Tuesday 12 August and Wednesday 13 August 2014.

The Wedding Photography Workshop is a comprehensive introduction to the world of wedding photography. I am going to share how I created my photography business and give hands-on advice on how to set-up up your dream wedding photography business. I will also demonstrate the photography skills required to produce work that will have clients beating down your door to book you!

Some of the learning topics we will cover are…

  • Setting up an efficient and profitable photography business
  • Marketing and branding
  • Pricing and sales
  • Delivering remarkable customer experience
  • Sourcing the perfect products
  • Creativity, composition and lighting
  • Time-line of a wedding day and essential images to capture
  • Directing couples for relaxed and natural looking photos
  • Creating fashion influenced imagery

Day One: The Business of Weddings

This day is focussed on teaching you how to set-up and run a leading wedding photography business. Among the many topics looked at we’ll identify your vision, exploring your market and setting out strategies and goals. You will be equipped with a number of marketing and branding techniques to help promote your business. We will look at sourcing products and share innovative pricing tactics, as well as how to provide a unique customer experience to maximise profit and sales.

How to shoot great images will be the focus in the afternoon. Learn how to identify and shoot for great light and how to cope in a range of lighting situations. Composition is key and you will gain an understanding of how to creativity compose your wedding images.

The attendees are then invited to an informal dinner and evening of networking. After dinner you will learn how to shoot an engagement shoot with some models in the stunning Ebrington Square. A chance to get some portfolio images for your new business, so bring your camera as you’ll have time to direct the models and capture some of your own images. Benefit from my exclusive technique for shooting off camera flash images to wow your clients!

Day Two: Shooting Weddings

The morning will be spent on location at a country house hotel where you will have a chance to practise techniques learned the following day. During the shoot with model couples, you will be given hands-on training on how to direct your subject and find great light and backgrounds.

After the wedding shoot we will return to the studio to view some images from the shoot and talk about workflow. I will discuss my own workflow and show you how to use Photoshop and Lightroom to create professional grade images.

If you like the sound of the workshop and would like to attend please click here. Places are limited and the workshop will sell out fast, so please book early to avoid disappointment.

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